About Philip Morris International
Philip Morris International (PMI) is a leading international tobacco company engaged in the manufacture and sale of cigarettes, smoke-free products and associated electronic devices and accessories, and other nicotine-containing products in markets outside the U.S. PMI is building a future on a new category of smoke-free products that, while not risk-free, are a much better choice than continuing to smoke. PMI’s smoke-free IQOS product portfolio includes heated tobacco and nicotine-containing vapor products. As of July 2020, PMI estimates that approximately 11.2 million adult smokers around the world have already stopped smoking and switched to PMI’s heated tobacco product, which is currently available for sale in 57 markets in key cities or nationwide under the IQOS brand. For more information, see our PMI (https://www.pmi.com/) and PMIScience (https://www.pmiscience.com/) websites.
Our priority is to attract, support and keep with us diverse and unique individuals. Our global workforce of more than 77,000 people is one of our greatest strengths and the key to our success as a company. Our employees speak more than 80 languages and come from all corners of the world.
PMI has been certified as a “Global Top Employer” for the third consecutive year. PMI teams have been awarded in 50 countries; representing 5 regional certifications: Europe, the Middle East, Africa, North America and Latin America; in recognition of the high standards of excellence in our working environment and the exceptional development opportunities we offer. If you come into our offices or meet our people, you will quickly realize that at PMI everyone has the opportunity to make a difference and build phenomenal careers. With more than 1000 cross-functional moves a year, the opportunities for adventure are endless.
Philip Morris International Contact Details & Address
- Philip Morris South Africa (Pty) Ltd
- PO Box 284
- Century City
- 7446
- Cape Town
- South Africa
How to Apply for Jobs Advertised Today by Philip Morris International, Philip Morris International careers
Here are the Philip Morris International Jobs, you can see more of the vacancies advertised by Philip Morris International and how to apply
IT Business Service Manager (Cape Town)
About the job
Be a part of a revolutionary change
At PMI, we’ve chosen to do something incredible! We’re totally transforming our business and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide.
With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.
PMI’s journey to a smoke-free future is fueled by technology.
The total transformation we’re going through means that there are unique IT projects here to match all levels of skills and ambitions – from pace-setting global pilot projects to vital local updates. Whether you want to pursue a personal passion or build an international career, there’s space here to develop in any number of directions.
To join us in IT you’ll need to be driven and equally happy whether you’re taking the strategic view or diving deep into processes. We’ll make sure you’re set up to succeed whatever your project is, our culture is agile and collaborative, and we genuinely believe our people are some of the best you’ll ever work with.
As IT Relations Manager is a critical role that will ensure IT alignment with the business needs. You will be responsible for some complex projects that are of huge strategic importance so you will bring with your significant experience of running large, complex, multiple IT projects. We operate in a lean-agile environment so it is essential for you to be qualified and experienced in these practices and methodologies. It’s an exciting place to be as we transform and evolve our business you will work with some great colleagues both locally and internationally.
Your ‘day to day’
- Understand business needs, define requirements, propose an efficient solution, confirm the financial proposal of the project and inspire change
- Drive strong business alignment, particularly by collaborating with local/global digital departments to ensure IT B2C is taken into account in all relevant business initiatives/projects
- Demonstrate eye for business, for example, by encouraging innovation through attendance at digital fairs, conferences, and so on, and sharing/collaborating internally as well as with other PMI markets and the PMI digital lab
- Solve specific business problems by carrying out experiments, projects, etc. with innovative approaches and project methodologies such as FastForward, Agile, SCRUM, Design thinking, etc.
- Co-lead major Philip Morris International (PMI) projects in the commercial area supporting product offering with focus on digital/analytical systems and close collaboration with all business functions & 3rd parties in the B2C area
- Apply project management, organisational change, service management methodology, and usability practices based on known solutions, applications, and good practices assuring alignment to standards
- Drive communication and coordination for the success of B2C projects, ensuring agility, business alignment, encouraging innovation, etc.
- Lead projects within agreed-upon scope, budget, resources, and timelines
- Ensure that measures are taken in projects to improve quality and reduce risk, including risk analyses, impact assessments, needs assessments, financial analysis, test planning and execution, contingency and deployment plans
- Acquire functional and technical knowledge of business and IT processes in the area of RRP and Analytics systems to ensure that day-to-day activities and business projects are supported effectively
- Ensure an excellent service is provided to business functions and drive continuous improvements in the Reduced-risk Products (RRP) & Analytics system, with a focus on vendor management, system integration, and interfaces
- Ensure that all IT services under your supervision are in accordance with PMI P&Ps and IT controls
- Assist PMI in its vision of becoming a data-driven company by focusing on data flows across all B2C and B2B systems, for example, by understanding the source of all RRP-related data, the various system interfaces, and the meaning of significant data
- Lead the delivery of all project outcomes related to (Philip Morris South Africa)PMSA strategy as an IT project manager for all components in scope, including integration tasks and data migration from legacy systems to new system landscape, working closely with all technical product owners at PMSA as well as local business, particularly the digital stream, global functions, and third parties.
- Assist the PM RE with the IT project
- Create an agreed-upon, sustainable, and documented project, as well as a Run & Support model in collaboration with internal and external partners
- Assist with IT auditing activities
- Take over as service manager for commercial services and complete related tasks, such as IT controls, on time, documenting and sharing with team members
- Enhance the current Run & Support model and service management/organisational change strategy, including continuous service improvement for IT-related incidents/changes
- Look into “lower-value” daily activities in your responsible area (e.g., CRM, DCS), document them, and outsource them to third parties
Handle vendor relationships and put the vendor framework in place as needed
Who we’re looking for
- Completed Relevant Computer Sciences, Information Systems, and /or Business Degree is required
- A minimum of 8-10 years of IT experience
- Agile Certification (Agile PM, Scrum, etc.) is required
- Minimum 4 years of experience managing IT Projects within a consumer space is essential
- Experienced people management experience
- Strong ability to communicate and building great relationships are key
- Demonstrable experience in coaching and guiding teams in a matrix environment to lead, develop and retain high-performing teams
- Experience with collaborating with cross-functions and leading 3rd party suppliers is key
- Solid experience in validation prior to submitting work. Working with defined analysis within project scope, routine work typically is short-term activity.
- Lead all aspects of the scope of work defined, coordinate projects and analyses for approval based on preliminary investigations
- Experience in FMCG or banking environment is preferred
Other Key Requirements
- A strong understanding of Service Integration, Vendor Management, Operational risk and resilience, Business Process improvement methods as well as risk related control frameworks and practices
- Ability to deliver results in global, matrixed environments comprised of internal and external stakeholders
- Proven track record in fast-paced, sometimes ambiguous environments
- Excellent communication and collaboration skills, as well as ability to deliver presentations to large groups
- Analytical thinking with curiosity to learn the products and analytics ecosystem
- Strong leadership and mentoring skills, positive and supportive attitude towards others
“PMI is an equal opportunities employer. We encourage applications from all members of society irrespective of age, race, disability, sexual orientation, gender identity or expression, ancestry, religion or belief, or any other characteristic protected by applicable laws, regulations, and ordinances.
PMI is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates.”
Useful Links Philip Morris International:
Philip Morris International website – Link
Philip Morris International careers – Link
